Order Processing:

Orders are typically processed within 1–2 business days after payment confirmation. During peak seasons or holidays, processing may take up to 3 business days.

Shipping Methods:

We offer shipping across India and to select international destinations. Orders within India are shipped via trusted courier services (e.g., India Post, FedEx). 

Shipping Costs:

Shipping fees vary based on destination and order weight. The exact shipping cost will be calculated at checkout before you confirm payment. Occasionally, we may offer free shipping promotions on select orders.

Delivery Time:

Delivery times depend on location:

●      India: Usually 3–7 business days.

 

Please note these are estimates; actual delivery may vary due to factors beyond our control. 

Order Tracking:

Once your order is shipped, we will send you a tracking number via email or SMS. You can use this number on the carrier’s website to monitor your shipment’s progress.

Shipping Address:

Please ensure your shipping address is correct. Kaladhar is not responsible for delivery delays or losses due to incorrect addresses provided by customers.

Damages and Loss:

In the unlikely event you receive a damaged or incorrect item, please contact us immediately (within 7 days of delivery) with your order details and photos of the issue. We will assist you with replacement or refund as per our policy. Thank you for shopping with Kaladhar. We strive to deliver your order safely and promptly.